Is Your Computer Being Held Hostage? What to Do.

Ransomware attacks happen more than you think. Back up data; keep security up to date and take on those hackers! These are just a few of the tips you'll get when you read this blog by security, privacy and identify theft expert, Robert Siciliano. Advanced threat protection is important, too.

Crash Course in Office 365: How it Can Help You Grow Your Business

This e-book "crash course" will show you how adopting cloud-based Office 365 gives you ever-improving versions of apps with new capabilities delivered every month. Learn how Office 365 empowers you to access content from any device, coauthor with anyone in real time and use the power of AI to create more impactful content with less effort. Contact our team at FH-Networking, LLC to learn more about our Office 365 solutions.

Using AI To Augment Customer Service Agents

There is seldom a sector or field that is not undergoing some form of transformation driven by a wave of digital technologies that are upending traditional ways of doing things -- including customer service. While many of claims of disruption suffer from over-hype, the way companies engage with customers is one domain where claims are justified. A recent report from Deloitte highlights how customer service has transitioned from the cost centers of old to create experiences that delight customers and turn them into brand devotees. Read this blog for insight on the various ways enlightened organizations are using technology and automation to empower humans to augment and enhance customer experiences.

Is Your Email System as Advanced as its Attackers?

New exploits come out faster all the time. Office 365 Advanced Threat Protection helps organizations stay ahead. Download and customize this infographic with your company logo. Then share it with customers and prospects to emphasize the costs and risks of cybercrime and the three ways Office 365 Advanced Threat Protection defends against unknown threats before data is compromised.

Improve Productivity with Windows and Office

Employees spend 50% more time collaborating with other employees. Yet many are still not working to their full potential because of disorganized collaboration, file sharing and decision-making processes. With Windows 10 and Office 365, you can collaborate in real time and leverage the intelligence of the cloud with the latest from Windows 10 and Office 365. Check out this infographic for a quick view of industry trends, pain points, proof points and more on how going modern with Microsoft improves productivity. To learn more, contact FH-Networking, LLC.

Microsoft Will Soon End Support for Windows 7. Now What?

End of support is fast approaching for Windows 7 and Office 2010. Is sticking with Windows 7 worth the risk? How much will it cost? What does this mean for your company? Check out this article to explore these questions. Contact FH-Networking, LLC to #GetModern.

Customer Story: Think Up Consulting | Most Productive

Think Up Consulting is a business built on collaboration. Its 39 team members--known as Thinkers--spread their time across as many as 11 projects each. Seamless communication is a must for creating customized solutions for every Think Up customer. With Microsoft Teams, Thinkers can easily access the tools they need from the platform. The company creates new channels for each project, so Thinkers can keep project-specific conversations and files organized and accessible. Since adopting Office 365, the company has quickly shifted much of its communications to Teams. Through Windows 10 and Office 365, Think Up has streamlined communications across the organization, improving productivity. To learn more, contact us at FH-Networking, LLC to #GetModern.

Michelin delivers with Microsoft Dynamics 365 for Field Service

Leading tire company Michelin put together a team dedicated to engineering a game-changing experience that would allow customers to bypass the in-store line and reclaim their day. Watch this video to see how Microsoft Dynamics 365 for Field Service allows Michelin to make the customer experience remarkable by allowing customization of Michelin's OnSite app.